Claims Centre

Home Insurance Claims

Home Insurance Claims

If a loss or damage has occurred, it is essential you notify Expat Insurance as soon as possible after the event. Delays in the notification of a claim can complicate the process. To begin the claims process, please click “Report a Claim” and submit your details. Expat Insurance will contact you within 24 hours .... .

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Medical Insurance Claims

Medical Insurance Claims

If you have already received medical care and require reimbursement, you need to notify Expat Insurance of your claim (unless you have utilized the cashless billing feature). To notify us, please click “Report a Claim” below and submit your details. Expat Insurance will contact you within 24 hours .... .

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Travel Insurance Claims

Travel Insurance Claims

You should always take your Emergency Assistance Travel Card abroad. Should you encounter any problems while travelling, phone the 24-Hour Worldwide Assistance Hotline first for advice and assistance. If you require medical services due to accident, illness or emergency, call the hotline immediately....

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Motor Insurance Claims

Motor Insurance Claims

The Motor Claims Framework (MCF) applies to all Singapore drivers and vehicles involved in traffic accidents. The MCF requires all accidents to be reported within 24 hours, or by the next working day. Delay in reporting may prejudice your motor claim and your No Claims Discount.

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